Sales and Client Relations Executive

Salary: Basis experience

Experience: 1-2 Years of Experience & Graduation

Duties & Responsibilities:

  • Make about outbound calls to potential customers
  • Share information about our products and services by following sales scripts
  • Answering potential customer questions and follow-up call questions
  • Strategic approach to retention & customer service
  • Sell / Upsell products and place customer orders/requests in the system
  • Closing sales and guiding clients through the process
  • Follow up with customer calls for collections where necessary
  • Answer incoming calls and respond to customer emails
  • Identify problem statement & escalate issues to the Manager as appropriate
  • Document call information according to standard operating procedures
  • Record calls through a computerized system
  • Perform customized targeted sales strategies
  • Meet required targets for assigned leads / Database, active and inactive calls
  • Manage Leads and Maintain a Healthy Conversion Rate

    • Required Skills:

  • Telemarketing / Telesales or customer service experience
  • A flair for sales with a go-getter attitude
  • Ability to mould sales pitch according to the client behaviour & background
  • Ability to withstand pressure & work in a fast-paced environment
  • Proficient in Microsoft Office basics of MS word & MS excel, with an average typing speed